Privacy Policy

At Slots Garden, we value the trust and loyalty of our players. Your privacy is our priority, and we are committed to ensuring that your personal information is handled with the utmost care and respect. This Privacy Policy explains how we collect, use, and safeguard your data. Please review it thoroughly to make informed decisions about your experience at our casino.

Data Processing

This Privacy Policy outlines our obligations under applicable gambling regulations to process the personal data of players. This processing is essential for enabling game participation and delivering related services.

Our platform is managed by Dama N.V., a company registered in Curaçao, with operational support from its fully-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.

By using our services, you consent to the terms of this Privacy Policy. As updates may occur periodically, we recommend reviewing this document regularly. Continued use of our platform signifies acceptance of any changes.

Collection of Information

We collect a variety of personal details through our website, including:

1. Registration and Communication Details: Information provided during registration and through communications (e.g., name, contact details, and identification documents).
2. Interaction Records: Data from interactions across communication channels.
3. Transaction and Usage Data: Records of transactions, bets, and website activity.
4. Verification Documents: Documentation required for identity verification and regulatory compliance.

Usage of Information

The data we collect is used for the following purposes:

1. Transaction Management: To process deposits, withdrawals, and bets.
2. Service Delivery and Support: To provide requested services and address support inquiries.
3. Verification and Compliance: To verify player identity and ensure compliance with regulations.
4. Promotional Offers: To send promotional materials, subject to your consent.
5. Legal Obligations: To comply with anti-money laundering and other regulatory requirements.
6. Fraud Prevention: To monitor and prevent fraudulent or unlawful activities.
7. Market Research and Analytics: To conduct research and perform data analyses for service improvements.

Marketing Communications

With your explicit consent, we may use your personal data to send promotional messages about our products and services. You can opt out of receiving these communications at any time via your account settings or by contacting our support team.

Disclosure of Information

Your personal data will never be sold or rented. However, it may be shared as follows:

1. Within Our Group: For operational purposes and regulatory compliance.
2. With Business Partners: As necessary for service delivery and compliance.
3. Third-Party Service Providers: For processing and operational support, under strict confidentiality agreements.

Data Security and Retention

We employ advanced security measures to protect your personal data, adhering to legal standards for data protection. Personal data is retained as required by law, with a minimum retention period of five years following account closure, in line with anti-money laundering regulations.

Cookies and Tracking

Slots Garden uses cookies and similar technologies to enhance site performance, analyze usage patterns, and support marketing efforts. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Your Rights and Contact Information

You have the right to:

1. Access Your Data: Request a copy of the personal data we hold about you.
2. Update Information: Rectify inaccurate or outdated personal information.
3. Object to Marketing: Withdraw your consent for marketing communications at any time.

For any concerns regarding your personal data, please contact our Data Protection Officer (DPO) via email. Under GDPR, you may also lodge complaints with the relevant supervisory authority.

This policy underscores our dedication to safeguarding your privacy while delivering a secure and enjoyable gaming experience. If you have any questions or requests related to your data, please reach out to us.